IT services for SMEs, practices & law firms
Reliable IT services and IT support for your business
We keep your computers, networks and data secure and ready to work - remotely or on site. Personal, fast and multilingual.
Fast help
Response usually on the same working day.
Remote support
We solve many problems online right away.
Data protection
Secure, GDPR-compliant way of working.
Multilingual
German, Farsi, Azerbaijani, Italian.
Services
All your IT services from a single provider
From repairing individual devices to managing your entire IT infrastructure.
Laptop & PC repair
Fault diagnosis, replacement of faulty components, SSD and RAM upgrades - so your workstations are quickly up and running again.
Virus & malware removal
Thorough cleanup of infected systems, hardening and advice on the right security software.
Data backup & recovery
Automatic backups following the 3-2-1 rule and fast recovery when disaster strikes.
Network & Wi-Fi
Planning, setup and optimisation of LAN, Wi-Fi, routers, firewalls and printers in your office.
Cloud & Microsoft 365
Setup and migration of Microsoft 365, email, Teams, OneDrive and SharePoint.
IT security
Firewalls, updates, password and access policies, plus security awareness for your staff.
Remote support
Remote IT support - no waiting
Software errors, printer problems, email or updates: with your permission, we connect to your computer over an encrypted connection and fix the problem directly. That saves travel, time and money.
- Connection only with your consent
- End-to-end encrypted
- Billed by actual time spent
Industries
IT support for your industry
We know the requirements for data protection, availability and specialist software.
Medical & dental practices
Practice software, telematics infrastructure (TI) connection, backups and protection of patient data.
Pharmacies
Stable POS and inventory management systems, network and backup.
Law firms & tax advisors
Store, back up and encrypt confidential client data securely.
SMEs & freelancers
Your external IT department - flexible, without the cost of in-house staff.
How we work
Four steps to IT that works
1. Contact
You describe your issue by phone, email or via our form.
2. Analysis
We look into the problem - often immediately via remote support.
3. Solution
We fix the issue and explain clearly what we did.
4. Ongoing support
If you wish, we take care of the ongoing maintenance of your systems.
About us
Your personal IT partner - in your language
Behind IT Service Provider is an experienced IT technician who personally looks after small businesses and practices. Instead of waiting in a hotline queue, you get a dedicated contact person who knows your systems.
Especially for companies with international teams, we offer advice in German, Persian (Farsi), Azerbaijani and Italian.
FAQ
Frequently asked questions about our IT services
Who are your IT services for?
For small and medium-sized businesses, medical and dental practices, pharmacies, law firms, tax advisors and freelancers - in other words, wherever there is no in-house IT department.
How quickly can you help?
For urgent problems, we usually get back to you on the same working day. Many issues are solved immediately via remote support, with no travel needed.
How much does remote support cost?
Billing is transparent and based on actual time spent. Before every job you receive a clear estimate - or a fixed-price quote on request.
Is remote support secure?
Yes. The connection is encrypted, is only established with your explicit permission and ends automatically as soon as you close the program.
In which languages is support available?
We advise you in German, Persian (Farsi), Azerbaijani and Italian.
IT problem? We help right away.
Call us on +49 176 32701431 or send us your enquiry - we will get back to you as soon as possible.