{"id":223643,"date":"2026-11-01T19:42:23","date_gmt":"2026-11-01T19:42:23","guid":{"rendered":"https:\/\/it-serviceprovider.de\/services\/virus-removal\/"},"modified":"2026-11-01T23:17:29","modified_gmt":"2026-11-01T23:17:29","slug":"virus-removal","status":"publish","type":"page","link":"https:\/\/it-serviceprovider.de\/en\/services\/virus-removal\/","title":{"rendered":"Virus &#038; malware removal"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_0 et_pb_row et_flex_row\"><div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><a href='\/en\/'>Home<\/a> \/ <a href='\/en\/services\/'>Services<\/a><\/p>\n<h4>Services<\/h4>\n<h1>Virus &amp; malware removal<\/h1>\n<p>Pop-ups, suspicious emails or a suddenly slow computer? We remove viruses, trojans and spyware and protect your systems from new attacks.<\/p>\n<\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_pb_row_nested et_flex_row\"><div class=\"et_pb_column_1 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_12_24_widescreen et_flex_column_12_24_ultraWide\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"\/en\/contact\/\">Free enquiry<\/a><\/div><\/div><div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_12_24_widescreen et_flex_column_12_24_ultraWide\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"tel:+4917632701431\">Call now<\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_2 et_pb_row et_flex_row\"><div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>Safely cleaning infected computers<\/h2>\n<p>Malware puts customer data, passwords and your business operations at risk. We isolate affected devices, thoroughly remove viruses, trojans, adware and spyware and check whether login credentials need to be changed. We then set up effective protection and explain how to recognise phishing emails.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_3 et_pb_row et_flex_row\"><div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h4>What we offer<\/h4>\n<h2>What we do for you<\/h2>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_4 et_pb_row et_flex_row\"><div class=\"et_pb_column_5 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Immediate analysis<\/h4><div class=\"et_pb_blurb_description\"><p>Scanning for viruses, trojans, ransomware and spyware.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_6 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Thorough cleanup<\/h4><div class=\"et_pb_blurb_description\"><p>Removal of malware without data loss, where possible.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_7 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_2 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Passwords &amp; accounts<\/h4><div class=\"et_pb_blurb_description\"><p>Securing affected email and online accounts.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_row_5 et_pb_row et_flex_row\"><div class=\"et_pb_column_8 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_3 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Antivirus advice<\/h4><div class=\"et_pb_blurb_description\"><p>The right protection for your business instead of free tools.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_9 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_4 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Updates &amp; patches<\/h4><div class=\"et_pb_blurb_description\"><p>Closing security gaps in your system and software.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_10 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_5 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Phishing training<\/h4><div class=\"et_pb_blurb_description\"><p>Short, easy-to-follow tips for your team.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_6 et_pb_row et_flex_row\"><div class=\"et_pb_column_11 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h4>FAQ<\/h4>\n<h2>Frequently asked questions<\/h2>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_7 et_pb_row et_flex_row\"><div class=\"et_pb_column_12 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_flex_module\"><div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h5 class=\"et_pb_toggle_title\">What should I do if I suspect ransomware?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Disconnect the device from the network and Wi-Fi immediately, do not switch it off, and call us. Do not pay any ransom.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Is Windows Defender enough?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>For many small offices it is a good foundation, provided it is configured correctly and complemented by updates, backups and training. We give you individual advice.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Can this be done via remote support?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>In many cases, yes. For severe infections or network problems, we come on site.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_8 et_pb_row et_flex_row\"><div class=\"et_pb_column_13 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h4>More services<\/h4>\n<h2>You might also be interested in<\/h2>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_9 et_pb_row et_flex_row\"><div class=\"et_pb_column_14 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_6 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Laptop &amp; PC repair<\/h4><div class=\"et_pb_blurb_description\"><p>Fault diagnosis, replacement of faulty components, SSD and RAM upgrades - so your workstations are quickly up and running again.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_15 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_7 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Data backup &amp; recovery<\/h4><div class=\"et_pb_blurb_description\"><p>Automatic backups following the 3-2-1 rule and fast recovery when disaster strikes.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_16 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_8 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Network &amp; Wi-Fi<\/h4><div class=\"et_pb_blurb_description\"><p>Planning, setup and optimisation of LAN, Wi-Fi, routers, firewalls and printers in your office.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_5 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_10 et_pb_row et_flex_row\"><div class=\"et_pb_column_17 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>Let's talk about your needs<\/h2>\n<p>No-obligation advice - by phone, via remote support or on site.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_11 et_pb_row et_flex_row\"><div class=\"et_pb_column_18 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_12_24_widescreen et_flex_column_12_24_ultraWide\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_2_wrapper\"><a class=\"et_pb_button_2 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"\/en\/contact\/\">Send enquiry<\/a><\/div><\/div><div class=\"et_pb_column_19 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_12_24_widescreen et_flex_column_12_24_ultraWide\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_3_wrapper\"><a class=\"et_pb_button_3 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"tel:+4917632701431\">Call now<\/a><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":223641,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-223643","page","type-page","status-publish","hentry"],"dsm_author":{"name":"","avatar_url":"","archive_link":"","biodata":""},"dsm_categories":[],"dsm_attachment_categories":[],"dsm_featured_image":null,"dsm_comment_count":0,"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Virus &amp; 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