{"id":223640,"date":"2025-05-09T22:50:49","date_gmt":"2025-05-09T22:50:49","guid":{"rendered":"https:\/\/it-serviceprovider.de\/home\/"},"modified":"2026-11-01T23:17:26","modified_gmt":"2026-11-01T23:17:26","slug":"home","status":"publish","type":"page","link":"https:\/\/it-serviceprovider.de\/en\/","title":{"rendered":"Home"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_0 et_pb_row et_flex_row\"><div class=\"et_pb_column_0 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h4>IT services for SMEs, practices &amp; law firms<\/h4>\n<h1>Reliable IT services and IT support for your business<\/h1>\n<p>We keep your computers, networks and data secure and ready to work - remotely or on site. Personal, fast and multilingual.<\/p>\n<\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_pb_row_nested et_flex_row\"><div class=\"et_pb_column_1 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_12_24_widescreen et_flex_column_12_24_ultraWide\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"\/en\/contact\/\">Free enquiry<\/a><\/div><\/div><div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_12_24_widescreen et_flex_column_12_24_ultraWide\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"\/en\/remote-support\/\">Start remote support<\/a><\/div><\/div><\/div><\/div><div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_image_0 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/it-serviceprovider.de\/wp-content\/uploads\/2025\/05\/it-services-03.png\" alt=\"IT services and IT support for small and medium-sized businesses\" title=\"IT services and IT support for small and medium-sized businesses\" width=\"540\" height=\"540\" srcset=\"https:\/\/it-serviceprovider.de\/wp-content\/uploads\/2025\/05\/it-services-03.png 540w, https:\/\/it-serviceprovider.de\/wp-content\/uploads\/2025\/05\/it-services-03-480x480.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 540px, 100vw\" class=\"wp-image-34\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_2 et_pb_row et_flex_row\"><div class=\"et_pb_column_4 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_6_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_6_24_widescreen et_flex_column_6_24_ultraWide\"><div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Fast help<\/h4><div class=\"et_pb_blurb_description\"><p>Response usually on the same working day.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_5 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_6_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_6_24_widescreen et_flex_column_6_24_ultraWide\"><div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Remote support<\/h4><div class=\"et_pb_blurb_description\"><p>We solve many problems online right away.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_6 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_6_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_6_24_widescreen et_flex_column_6_24_ultraWide\"><div class=\"et_pb_blurb_2 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Data protection<\/h4><div class=\"et_pb_blurb_description\"><p>Secure, GDPR-compliant way of working.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_7 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_6_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_6_24_widescreen et_flex_column_6_24_ultraWide\"><div class=\"et_pb_blurb_3 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Multilingual<\/h4><div class=\"et_pb_blurb_description\"><p>German, Farsi, Azerbaijani, Italian.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_3 et_pb_row et_flex_row\"><div class=\"et_pb_column_8 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h4>Services<\/h4>\n<h2>All your IT services from a single provider<\/h2>\n<p>From repairing individual devices to managing your entire IT infrastructure.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_4 et_pb_row et_flex_row\"><div class=\"et_pb_column_9 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_4 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Laptop &amp; PC repair<\/h4><div class=\"et_pb_blurb_description\"><p>Fault diagnosis, replacement of faulty components, SSD and RAM upgrades - so your workstations are quickly up and running again.<\/p>\n<p><a href='\/en\/services\/computer-repair\/'>Learn more<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_10 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_5 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Virus &amp; malware removal<\/h4><div class=\"et_pb_blurb_description\"><p>Thorough cleanup of infected systems, hardening and advice on the right security software.<\/p>\n<p><a href='\/en\/services\/virus-removal\/'>Learn more<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_11 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_6 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Data backup &amp; recovery<\/h4><div class=\"et_pb_blurb_description\"><p>Automatic backups following the 3-2-1 rule and fast recovery when disaster strikes.<\/p>\n<p><a href='\/en\/services\/data-backup\/'>Learn more<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_row_5 et_pb_row et_flex_row\"><div class=\"et_pb_column_12 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_7 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Network &amp; Wi-Fi<\/h4><div class=\"et_pb_blurb_description\"><p>Planning, setup and optimisation of LAN, Wi-Fi, routers, firewalls and printers in your office.<\/p>\n<p><a href='\/en\/services\/network-wifi\/'>Learn more<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_13 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_8 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Cloud &amp; Microsoft 365<\/h4><div class=\"et_pb_blurb_description\"><p>Setup and migration of Microsoft 365, email, Teams, OneDrive and SharePoint.<\/p>\n<p><a href='\/en\/services\/cloud-solutions\/'>Learn more<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_14 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\"><div class=\"et_pb_blurb_9 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">IT security<\/h4><div class=\"et_pb_blurb_description\"><p>Firewalls, updates, password and access policies, plus security awareness for your staff.<\/p>\n<p><a href='\/en\/services\/it-security\/'>Learn more<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_6 et_pb_row et_flex_row\"><div class=\"et_pb_column_15 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_12_24_widescreen et_flex_column_12_24_ultraWide\"><div class=\"et_pb_image_1 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/it-serviceprovider.de\/wp-content\/uploads\/2025\/07\/access.svg\" alt=\"Remote IT support\" title=\"Remote IT support\" width=\"512\" height=\"512\" srcset=\"https:\/\/it-serviceprovider.de\/wp-content\/uploads\/2025\/07\/access.svg 512w\" sizes=\"(max-width: 512px) 100vw, 512px\" class=\"wp-image-223201\" \/><\/span><\/div><\/div><div class=\"et_pb_column_16 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_12_24_widescreen et_flex_column_12_24_ultraWide\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h4>Remote support<\/h4>\n<h2>Remote IT support - no waiting<\/h2>\n<p>Software errors, printer problems, email or updates: with your permission, we connect to your computer over an encrypted connection and fix the problem directly. That saves travel, time and money.<\/p>\n<ul style='list-style:disc;padding-inline-start:22px;margin:10px 0 16px'>\n<li>Connection only with your consent<\/li>\n<li>End-to-end encrypted<\/li>\n<li>Billed by actual time spent<\/li>\n<\/ul>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_2_wrapper\"><a class=\"et_pb_button_2 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"\/en\/remote-support\/\">More about remote support<\/a><\/div><\/div><\/div><\/div><div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_7 et_pb_row et_flex_row\"><div class=\"et_pb_column_17 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h4>Industries<\/h4>\n<h2>IT support for your industry<\/h2>\n<p>We know the requirements for data protection, availability and specialist software.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_8 et_pb_row et_flex_row\"><div class=\"et_pb_column_18 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_6_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_6_24_widescreen et_flex_column_6_24_ultraWide\"><div class=\"et_pb_blurb_10 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Medical &amp; dental practices<\/h4><div class=\"et_pb_blurb_description\"><p>Practice software, telematics infrastructure (TI) connection, backups and protection of patient data.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_19 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_6_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_6_24_widescreen et_flex_column_6_24_ultraWide\"><div class=\"et_pb_blurb_11 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Pharmacies<\/h4><div class=\"et_pb_blurb_description\"><p>Stable POS and inventory management systems, network and backup.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_20 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_6_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_6_24_widescreen et_flex_column_6_24_ultraWide\"><div class=\"et_pb_blurb_12 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Law firms &amp; tax advisors<\/h4><div class=\"et_pb_blurb_description\"><p>Store, back up and encrypt confidential client data securely.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_21 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_6_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_6_24_widescreen et_flex_column_6_24_ultraWide\"><div class=\"et_pb_blurb_13 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">SMEs &amp; freelancers<\/h4><div class=\"et_pb_blurb_description\"><p>Your external IT department - flexible, without the cost of in-house staff.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_5 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_9 et_pb_row et_flex_row\"><div class=\"et_pb_column_22 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h4>How we work<\/h4>\n<h2>Four steps to IT that works<\/h2>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_10 et_pb_row et_flex_row\"><div class=\"et_pb_column_23 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_6_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_6_24_widescreen et_flex_column_6_24_ultraWide\"><div class=\"et_pb_blurb_14 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">1. Contact<\/h4><div class=\"et_pb_blurb_description\"><p>You describe your issue by phone, email or via our form.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_24 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_6_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_6_24_widescreen et_flex_column_6_24_ultraWide\"><div class=\"et_pb_blurb_15 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">2. Analysis<\/h4><div class=\"et_pb_blurb_description\"><p>We look into the problem - often immediately via remote support.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_25 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_6_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_6_24_widescreen et_flex_column_6_24_ultraWide\"><div class=\"et_pb_blurb_16 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">3. Solution<\/h4><div class=\"et_pb_blurb_description\"><p>We fix the issue and explain clearly what we did.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_26 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_6_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_6_24_widescreen et_flex_column_6_24_ultraWide\"><div class=\"et_pb_blurb_17 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\"><\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">4. Ongoing support<\/h4><div class=\"et_pb_blurb_description\"><p>If you wish, we take care of the ongoing maintenance of your systems.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_6 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_11 et_pb_row et_flex_row\"><div class=\"et_pb_column_27 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_12_24_widescreen et_flex_column_12_24_ultraWide\"><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h4>About us<\/h4>\n<h2>Your personal IT partner - in your language<\/h2>\n<p>Behind IT Service Provider is an experienced IT technician who personally looks after small businesses and practices. Instead of waiting in a hotline queue, you get a dedicated contact person who knows your systems.<\/p>\n<p>Especially for companies with international teams, we offer advice in <strong>German, Persian (Farsi), Azerbaijani and Italian<\/strong>.<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_3_wrapper\"><a class=\"et_pb_button_3 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"\/en\/about-us\/\">About us<\/a><\/div><\/div><div class=\"et_pb_column_28 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_12_24_widescreen et_flex_column_12_24_ultraWide\"><div class=\"et_pb_image_2 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/it-serviceprovider.de\/wp-content\/uploads\/2025\/05\/it-services-02.jpg\" alt=\"Personal IT consulting\" title=\"Personal IT consulting\" width=\"1920\" height=\"863\" srcset=\"https:\/\/it-serviceprovider.de\/wp-content\/uploads\/2025\/05\/it-services-02.jpg 1920w, https:\/\/it-serviceprovider.de\/wp-content\/uploads\/2025\/05\/it-services-02-1280x575.jpg 1280w, https:\/\/it-serviceprovider.de\/wp-content\/uploads\/2025\/05\/it-services-02-980x440.jpg 980w, https:\/\/it-serviceprovider.de\/wp-content\/uploads\/2025\/05\/it-services-02-480x216.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1920px, 100vw\" class=\"wp-image-25\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"et_pb_section_7 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_12 et_pb_row et_flex_row\"><div class=\"et_pb_column_29 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h4>FAQ<\/h4>\n<h2>Frequently asked questions about our IT services<\/h2>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_13 et_pb_row et_flex_row\"><div class=\"et_pb_column_30 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_flex_module\"><div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h5 class=\"et_pb_toggle_title\">Who are your IT services for?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>For small and medium-sized businesses, medical and dental practices, pharmacies, law firms, tax advisors and freelancers - in other words, wherever there is no in-house IT department.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">How quickly can you help?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>For urgent problems, we usually get back to you on the same working day. Many issues are solved immediately via remote support, with no travel needed.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">How much does remote support cost?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Billing is transparent and based on actual time spent. Before every job you receive a clear estimate - or a fixed-price quote on request.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Is remote support secure?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes. The connection is encrypted, is only established with your explicit permission and ends automatically as soon as you close the program.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_4 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">In which languages is support available?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>We advise you in German, Persian (Farsi), Azerbaijani and Italian.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_8 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_14 et_pb_row et_flex_row\"><div class=\"et_pb_column_31 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\"><div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>IT problem? We help right away.<\/h2>\n<p>Call us on +49 176 32701431 or send us your enquiry - we will get back to you as soon as possible.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_15 et_pb_row et_flex_row\"><div class=\"et_pb_column_32 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_12_24_widescreen et_flex_column_12_24_ultraWide\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_4_wrapper\"><a class=\"et_pb_button_4 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"\/en\/contact\/\">Send enquiry<\/a><\/div><\/div><div class=\"et_pb_column_33 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_12_24_tabletWide et_flex_column_12_24_widescreen et_flex_column_12_24_ultraWide\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_5_wrapper\"><a class=\"et_pb_button_5 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"tel:+4917632701431\">Call now<\/a><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-223640","page","type-page","status-publish","hentry"],"dsm_author":{"name":"","avatar_url":"","archive_link":"","biodata":""},"dsm_categories":[],"dsm_attachment_categories":[],"dsm_featured_image":null,"dsm_comment_count":0,"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>IT Support for SMEs &amp; Practices | IT Service Provider<\/title>\n<meta name=\"description\" content=\"Reliable IT services for small businesses: remote support, PC repair, networks, backup, cloud and IT security. 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